Terms of Service

1. Acceptance of Terms

By accessing or using Stager Notes (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Launch and Found Inc., operating as Stager Notes ("we," "us," or "our"), a corporation incorporated in Ontario, Canada. We may update these Terms from time to time. We will notify you of material changes at least 30 days before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

2. Description of Service

Stager Notes is an AI-powered listing preparation platform for real estate agents and home stagers ("Pros"). The Service turns room photos into a room-by-room preparation plan that Pros can share with homeowners as a branded report.

The Service includes:

• AI analysis of room photos uploaded by the Pro
• Room-by-room prep plans with cosmetic presentation suggestions
• Optional AI-generated before and after images, labelled as AI-generated and approved by an operator before they appear in a shared report
• White-label reports carrying the Pro's brand name, logo, and accent color
• Shareable report links for homeowners, who can view a published report without an account
• The Free Staging Snapshot, a limited homeowner flow that does use an account; what it collects and how long it is kept are described in Section 17 of the Privacy Policy

2.1 What Stager Notes Is NOT

3. Account Registration

To use the Service as a Pro, you must create an account. When registering, you agree to:

• Provide accurate, current, and complete information.
• Keep your login credentials secure and confidential.
• Notify us immediately of any unauthorized access to your account.
• Accept responsibility for all activity that occurs under your account.
• Not share your account credentials with others or allow others to access your account.

Homeowners who view a shared report do not need an account. We reserve the right to suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms.

4. Subscriptions and Payments

4.1 Pricing

Stager Notes offers paid reports and subscription plans. Prices are shown at the time of purchase, are listed in United States Dollars (USD) unless stated otherwise, and are subject to applicable taxes.

4.2 Billing

• All payments are processed by Stripe, a PCI-DSS compliant third-party payment processor.
• Your card details are handled by the payment processor and are never received or stored by us.
• By subscribing, you authorize us to charge your selected payment method on a recurring basis until you cancel.
• You are responsible for keeping your payment information current.
• If a payment fails, we may retry the charge, and access to paid features may be suspended until payment is resolved.

4.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us at hello@stagernotes.com.

• Your access continues until the end of your current billing period. No refunds are issued for partial billing periods.
• After cancellation, you retain access to your data and may export it before your account reverts to limited access.

4.4 Price Changes

We may change prices with at least 30 days' notice. Price changes take effect at the start of your next billing cycle.

4.5 Shared Report Viewers

Homeowners who view a published report do so without an account and without charge. Published reports are viewable by anyone with the link. Viewers of shared reports are subject to these Terms.

5. AI-Generated Content Disclaimer

Stager Notes uses artificial intelligence to analyze room photos, generate prep plans, and create before and after images. By using the Service, you understand and agree to the following:

5.1 Cosmetic Suggestions Only

Prep plans generated by Stager Notes are cosmetic presentation suggestions only. The Service is not an appraisal, a home inspection, or an opinion of value, and it does not provide advice about building systems. Suggestions cover presentation tasks such as decluttering, cleaning, and staging; they are not assessments of a property's structure or systems.

5.2 AI-Generated Images Are Illustrative

AI-generated before and after images are illustrative concepts. They are labelled as AI-generated, are reviewed and approved by an operator before appearing in any shared report, and may differ from the actual results of any staging, cleaning, or renovation work.

5.3 Not Professional Advice

Stager Notes outputs do NOT constitute financial advice, investment advice, legal advice, tax advice, or any other form of professional advice. The Service provides presentation suggestions only.

5.4 Use Your Professional Judgment

You should NOT rely solely on Stager Notes outputs for:

• Decisions about work that affects a property's structure or building systems
• Safety-related decisions about a property
• Any financial, legal, or transactional decision

Always consult qualified, licensed professionals, including contractors, home inspectors, and real estate lawyers, where their expertise is required.

5.5 AI Limitations

AI-generated content may be inaccurate due to:

• Poor photo quality, awkward angles, or misleading images
• Items or room features not visible in the uploaded photos
• Unusual room layouts or features not well-represented in the AI's training
• General limitations of artificial intelligence technology

5.6 Review Before Sharing

You are responsible for reviewing every report before you publish or share it. When you share a report with a homeowner, you are responsible for how you present the prep suggestions and AI-generated images it contains.

5.7 Assumption of Risk

By using Stager Notes outputs in any capacity, you assume full responsibility for how you use that information. Stager Notes expressly disclaims all liability for any decisions, actions, or outcomes based on AI-generated content.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Misrepresent AI-generated images as unedited photographs or remove the AI-generated labels applied to them.
• Upload fabricated or misleading photos to generate inaccurate reports.
• Generate reports for fraudulent purposes, including but not limited to misrepresentation in a listing, mortgage fraud, or insurance fraud.
• Upload photos of properties or people without the right or permission to use those photos.
• Scrape, crawl, or use automated tools to access the Service or extract data, except through APIs we explicitly provide.
• Reverse engineer the Service, its AI models, or underlying algorithms.
• Resell, redistribute, or sublicense access to the Service without our written consent. Sharing your own reports with your clients through the built-in share links is permitted.
• Circumvent security measures, access controls, or usage limits.
• Upload content that is illegal, harmful, defamatory, or violates the rights of others.
• Impersonate another person or entity, or misrepresent your professional status or affiliation.
• Use the Service to harass, abuse, or harm others.
• Spam or mass-distribute report links or other content generated by the Service in violation of CASL or any applicable anti-spam law.

Violation of these restrictions may result in immediate suspension or termination of your account without refund.

7. Data Ownership and Intellectual Property

7.1 Your Data: You Own It

You retain full ownership of all data you provide to Stager Notes, including:

• Room photos you upload
• Your brand assets, including your brand name, logo, and accent color
• Your professional profile information

7.2 Your Reports

Reports generated through Stager Notes belong to you (the Pro who generated them). You may share, distribute, and use your reports in your business without restriction, subject to the following:

• You must not remove or obscure the AI-generated labels on AI-created images, or the disclaimers contained in the reports.
• You must not present AI-generated images as unedited photographs.
• The report format, design, layout, and AI-generated text are created using Stager Notes's technology. You receive a perpetual, non-exclusive license to use your generated reports for your business purposes, including white-label use with your own branding.

7.3 Data Export and Deletion

You may export your data at any time through the platform or by contacting us at hello@stagernotes.com. Upon account closure, you may request a full export of your data. We will provide your data in a standard, machine-readable format within 30 days of your request.

You may request deletion of your data at any time, subject to legal retention requirements (see our Privacy Policy).

7.4 Shared Reports and Homeowners

Reports are shared with homeowners through unique links:

• You control publication. A report is private until you publish it, and you may unpublish it at any time. Once published, the report is viewable by anyone with the link.
• Share and edit tokens determine who can view or edit a report. You are responsible for who you give the links to.
• Homeowners have no account. Viewing a report does not create an account or require the homeowner to provide personal information to us.

7.5 Our Intellectual Property

Stager Notes, including but not limited to the platform, website, software, AI models, algorithms, report templates, design, logos, and trademarks, is owned by Stager Notes and protected by Canadian and international intellectual property laws. You may not copy, modify, distribute, or create derivative works from our intellectual property without our written consent.

7.6 Photo Usage License

By uploading photos to the Service, you grant Stager Notes a non-exclusive, worldwide license, with no royalties payable to you, to:

• Analyze: Process your photos using AI to generate prep plans and renders.
• Store: Retain your photos in private storage for the purpose of providing the Service.
• Improve (with consent): Where you have turned this on, keep a photo alongside our AI's analysis of it and your correction of that analysis, and use those to improve our AI models. The photo is kept as uploaded, not an anonymized version of it; see Section 6 of the Privacy Policy for exactly what this covers. Off unless you turn it on, and you may withdraw at any time without affecting your access to the Service.

Your photos are never publicly displayed, sold to third parties, or used for advertising without your explicit consent. Photos appear outside your account only inside reports you choose to publish.

7.7 Copyright Complaints and Takedown

If you believe content available through the Service, including a photo in a published report, infringes your copyright, send a notice to hello@stagernotes.com with the subject line "Copyright Notice." Include:

• Identification of the copyrighted work you believe is infringed.
• The URL or share link where the material appears on the Service.
• Your name and contact information.
• A statement that you believe in good faith the use is not authorized by the copyright owner, their agent, or the law.
• A statement that the information in your notice is accurate and that you are the copyright owner or authorized to act for them.

We review complete notices promptly and may remove or unpublish the identified material while we investigate. Where the material was uploaded by a Pro, we will notify that Pro and give them an opportunity to respond. We may terminate the accounts of repeat infringers. For users in the United States, this process is intended to operate consistently with the notice-and-takedown framework of the Digital Millennium Copyright Act (17 U.S.C. § 512).

8. Third-Party Services

The Service integrates with third-party services including Stripe, Supabase, Anthropic (Claude AI), fal.ai, Google (Gemini), OpenAI, Vercel, and Resend.

• Your use of these third-party services through Stager Notes is also subject to their respective terms of service and privacy policies.
• We are not responsible for the practices of third-party service providers beyond the data we share with them as described in our Privacy Policy.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Stager Notes is NOT liable for:

• The accuracy, completeness, or reliability of any AI-generated content, including prep plans and before and after images.
• Financial losses, lost profits, lost deals, or other damages arising from the use of or reliance on AI-generated content.
• Decisions made by you, your clients, or any third party based on information provided by the Service.
• The outcome of any staging, cleaning, or renovation work performed after viewing a report.
• Interruptions, errors, or delays in the Service.
• Loss or corruption of data, except where caused by our gross negligence.
• Actions or omissions of third-party service providers.
• Access to a published report by anyone who obtains its link, where the link was shared by you or your client.

Maximum Liability: In no event shall Stager Notes's total aggregate liability to you for all claims arising from or related to your use of the Service exceed the total amount you have paid to Stager Notes in the twelve (12) months immediately preceding the event giving rise to the claim. For users who only view shared reports, this amount is zero dollars ($0 USD).

10. Indemnification

You agree to indemnify, defend, and hold harmless Stager Notes, its founders, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Service.
• Your violation of these Terms.
• Your violation of any law or the rights of any third party.
• Any claim that you misrepresented AI-generated content, including presenting AI-generated images as unedited photographs.
• Content you upload to the Service, including photos you lacked the right or permission to use.
• Disputes between you and your clients arising from information in reports you shared with them.

11. Account Termination

11.1 By You

You may cancel your account at any time through your account settings or by contacting us at hello@stagernotes.com. Upon cancellation:

• Your subscription ends at the close of the current billing period.
• You may export your data before your account is downgraded.
• Your data is retained for 90 days for account recovery, then permanently deleted (except as required by law).

11.2 By Us

We may suspend or terminate your account immediately if:

• You violate these Terms, including the Acceptable Use provisions in Section 6.
• We are required to do so by law or regulatory order.
• Your use of the Service poses a security risk or legal liability.
• Your account has been inactive for more than 24 months.
• We discontinue the Service (with at least 60 days' notice).

11.3 Effect of Termination

Upon termination:

• Your right to use the Service ceases immediately (or at the end of the billing period, if terminated by you).
• Published reports are unpublished and their share links stop working.
• We retain your data in accordance with our Privacy Policy.
• You may request a data export within 30 days of termination.
• Provisions that by their nature should survive termination (including Sections 5, 7, 9, 10, 12, and 13) shall survive.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

12.2 Good Faith Negotiation

Before initiating any formal dispute resolution process, you agree to contact us at hello@stagernotes.com and attempt to resolve the dispute informally for at least 30 days.

12.3 Jurisdiction

If the dispute cannot be resolved through good faith negotiation, you agree that any legal action or proceeding shall be brought exclusively in the courts located in the Province of Ontario, Canada.

12.4 Exceptions

Nothing in this section prevents either party from seeking injunctive or equitable relief related to intellectual property or confidentiality in any court of competent jurisdiction.

12.5 Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.

12.6 Your Consumer Rights Are Preserved

Some jurisdictions give consumers rights that a contract cannot take away, including under the Consumer Protection Act, 2002 (Ontario), Quebec's Consumer Protection Act, and the consumer protection laws of US states. Nothing in these Terms, including Sections 9 and 12.5, limits any right you have under a law that applies to you and does not allow that right to be waived. If a provision of these Terms conflicts with such a law, the law prevails to the extent of the conflict.

13. General Provisions

13.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. All remaining provisions continue in full force and effect.

13.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Launch and Found Inc. regarding the Service. They supersede all prior agreements, representations, and understandings.

13.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

13.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.

13.5 Force Majeure

Stager Notes shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, internet outages, or third-party service failures.

13.6 Language

These Terms are drafted in English. In the event of any conflict between an English version and a translated version, the English version shall prevail.

13.7 Notices

Notices to you will be sent to the email address associated with your account. Notices to us should be sent to hello@stagernotes.com. Notices are effective upon receipt.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

For privacy-related inquiries, please see our Privacy Policy or email hello@stagernotes.com.